Privacy Policy

At Drifted Dynasty, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, communicate with us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing address

  • Shipping or delivery address

  • Order and purchase information

  • Account information

  • Product preferences

  • Customer support communications

  • Information submitted through reviews, forms, surveys, contests, or promotions

  • Other information you voluntarily provide to us

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, operating system, pages visited, date and time of access, referring source, and website interaction information.

Payment Information

When you make a purchase, payment information may be processed by third-party payment service providers.

Depending on the payment method used, information such as transaction amount, payment status, payment method, and transaction or reference ID may be processed.

We do not intend to store complete debit-card or credit-card numbers, CVV numbers, UPI PINs, passwords, or banking credentials on our own systems unless specifically stated otherwise.

How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders

  • Deliver products to you

  • Process payments and refunds

  • Provide customer support

  • Communicate with you regarding your orders

  • Improve our website, products, and services

  • Understand customer preferences and website usage

  • Prevent fraud, abuse, and security incidents

  • Send transactional communications

  • Send marketing communications where permitted

  • Conduct promotions, surveys, and campaigns

  • Measure advertising and campaign performance

  • Comply with applicable laws and regulations

We process personal information only for legitimate and necessary purposes related to providing and improving our services.

Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, local storage, and similar technologies to improve your experience on our website.

These technologies may help us:

  • Keep the website functioning correctly

  • Remember shopping-cart contents

  • Remember user preferences

  • Understand website usage

  • Measure website performance

  • Improve our products and services

  • Measure advertising performance

  • Provide relevant marketing

  • Prevent fraud and abuse

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

Marketing Communications

If you choose to receive marketing communications from us, we may send information about:

  • New product launches

  • Limited-edition drops

  • Discounts and promotions

  • Restocks

  • Events

  • Brand announcements

  • Automotive and lifestyle content

  • Other Drifted Dynasty updates

You may unsubscribe from promotional communications at any time using the unsubscribe option provided in the relevant communication.

Unsubscribing from marketing communications will not stop important service-related communications such as order confirmations, shipping updates, refund notifications, or customer-support messages.

How We Share Your Information

We do not sell your personal information as a standalone commercial product.

We may share information with trusted third-party service providers where reasonably necessary to provide our services, including providers involved in:

  • Payment processing

  • Shipping and logistics

  • Order fulfilment

  • Customer support

  • Website hosting

  • E-commerce services

  • Analytics

  • Advertising and marketing

  • Email and SMS communication

  • Fraud prevention

  • Website security

We may also disclose information when required or permitted by applicable law, including legal, regulatory, government, or law-enforcement requirements.

Third-Party Services

Our website may contain integrations, links, tools, or services operated by third parties.

These may include payment providers, shipping providers, analytics services, advertising platforms, social-media platforms, email or SMS providers, and e-commerce services.

Third parties may process information according to their own privacy policies and terms.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing customer support, maintaining business records, complying with legal requirements, resolving disputes, and preventing fraud or misuse.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

Data Security

We take reasonable technical and organisational measures designed to protect your personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, absolute security cannot be guaranteed.

Your Rights and Choices

Subject to applicable law, you may have the right to:

  • Request information about your personal data

  • Request correction of inaccurate or incomplete information

  • Request deletion where applicable

  • Withdraw consent where processing is based on consent

  • Request information regarding how your personal data is processed

  • Exercise other rights available under applicable data-protection laws

We may need to verify your identity before processing certain requests.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where collection was not permitted, please contact us so that appropriate action can be taken.

Third-Party Links

Our website may contain links to third-party websites, applications, social-media platforms, or services.

Drifted Dynasty is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, products, services, technology, third-party providers, or applicable laws.

Any updates will be reflected on this page.

Contact

For privacy-related questions, concerns, requests, or complaints, you may contact Drifted Dynasty using the contact information provided on our website.

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.